Digital Consultant / Template Specialist
Netherlands
32 - 40
Do you want to assist the world’s leading brands with mastering their digital brand management and on brand document creation? Are you fluent in English language and do you have an affinity for translating requirements into the best usage of tooling & technology? Then we are looking for you!
Your role as Digital Consultant / Template Specialist
As a Digital Consultant / Template Specialist, you will work in our Digital & Brand Technology department. In this role you will be responsible for the development of templates and configuration of our partner software product, Templafy. With this software solution, you support our (inter)national customers to create brand-consistent Microsoft Office 365 documents, emails, and presentations and to achieve their digital brand management goals.
In this role, your work is divided between:
1. Managing support requests, maintenance, and optimisation of existing solutions.
2. Supporting our consultants at (new) implementation projects.
You will contribute to the daily support of large national and international clients who utilise (semi-)automated Microsoft Office templates. You will help them resolve issues, implement adjustments, and enhance the user experience on our partner Templafy's SaaS platform.
Key Responsibilities:
Providing first-line and second-line support to customers with questions about their Office templates and workflows.
Implementing adjustments and improvements to existing configurations.
Testing, documenting, and coordinating updates.
Identifying structural areas for improvement and collaborating on optimisation.
Working with implementation consultants for more complex customer requests.
Who you are
You are tech savy with an affinity for technology and branding. Developing templates or formatting MS Office documents, presentations, HTML emails, etc. is not new for you. You think and work on an HBO level with strong IT/digital components, for example: business informatics. You can translate digital technology into understandable language and advice for customers and colleagues. Some characteristics that describe you:
You have basic MS Word/PowerPoint automation knowledge (fields, logic, metadata).
You have scripting or macro knowledge (HTML is a plus).
You are analytical, precise, and customer-oriented.
You have the ability to work independently in a dynamic, international environment.
You have clear problem-solving attributes and can deal with the daily dynamics of working for multiple clients.
You are flexible and look at developments in the digital field with a broad interest, adapting to new technologies and innovations.
You have good communication skills and a curious attitude.
Fluent in English; an additional language is an advantage (German/Dutch).
What we offer
You will be working for the ‘Champions League’ of brands, with great clients both in the Netherlands and abroad.
Lots of room for personal and knowledge development within an internationally growing company.
A friendly, informal, open atmosphere with a lot of personal contacts and regular activities with colleagues.
An attractive working environment in our office in Amsterdam/Hengelo. Prefer to work remotely? That’s our second nature.
A laptop and smartphone of your choice.
An excellent salary that matches your expertise and experience.
Collective profit sharing en good benefits.
Some of the faces you'll work with
About VIM Group
For over 30 years, VIM Group’s international team of brand change specialists and technologists has been helping marketing and communications leaders with brand transformation. Working in close collaboration with brand teams and their external partners, we provide the structure and direction organisations need to plan and execute brand change with confidence, ensuring that costly missteps are avoided and savings realised. By implementing the appropriate processes, tools, and technology, we facilitate a coherent experience throughout the brand journey. Whether analogue or digital, and no matter the scope, scale, or situation, we help brands adapt, evolve, and deliver on their promise… Every. Single. Day. Read more: www.vim-group.com.
Ready for your next step?
For more information about the position of Digital Consultant / Template Specialist, you can reach out to Bjorn Bekkers, Consultant Brand Technology, via: +31 6 28 02 22 34. You can fill in the form below or send your application to Esmé Hilgeholt, HRM: careers@vim-group.com.